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How to Conduct a Swift Reviews Audit

You’ve audited your listings and made sure your local SEO is on point. Customers are finding and (hopefully) enjoying your business. But to increase your bottom line and convert more consumers, you need to implement a great reviews strategy.  Your online presence - including reviews - is often a customer’s ...
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How to Create a Seamless Customer Experience on Google My Business

According to Google, search is the number 1 channel high-value customers turn to, and 60% of smartphone users are more likely to choose a business if they can self-serve through their profiles. Google My Business profiles act as a digital signboard to create a seamless customer experience for businesses large ...
Google My Business
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4 easy ways to optimize your Restaurant’s Google My Business listing

Welcome to the culture of convenience Convenience is a customer experience essential. It is revolutionizing how customers interact with brands within the hospitality industry. Studies reveal that 58% of customers consider 'the ability to find what they want quickly and easily' as the most critical factor in determining which brands ...