Keeping an open dialogue with your customers is essential to forming loyal, long-lasting relationships. But 81% of consumers say it’s difficult to communicate with a business. From being friendly in-store to providing help online or over the phone, every touch ...
Yelp doesn’t really require an introduction, does it? Founded in 2004, Yelp has gone on to become a household name and has grown rapidly in the local business discovery sphere to average 30 million monthly users. Today, Yelp hosts over ...
Yelp continues to be a go-to source for customers to check out customer reviews of businesses. While the company has had its share of controversies, it still helps businesses in the long run, even when customers comment negatively. It also ...
