Consumers have hundreds (or thousands) of options when they go to buy something, so social proof is king! But beyond social proof, there’s another reason why reviews are so important. Here’s what you need to know when it comes to ...
The metaverse is starting to impact businesses. And its current influence is just the tip of the iceberg. Consumers are already getting used to the comfort, accessibility, and ease of the metaverse. For the modern consumer, their phone is a ...
When we see big tech companies pushing their newest product or initiative, it’s easy to disregard it as white noise. For most local business owners, new tech trends like NFTs and the metaverse won’t have a noticeable impact. But isn’t ...
There are plenty of ways to build loyal customers. From mastering customer communication and customer service to offering loyalty programs or rewards, nurturing good relationships can take on many forms. But what if we told you that your best customers ...
Keeping an open dialogue with your customers is essential to forming loyal, long-lasting relationships. But 81% of consumers say it’s difficult to communicate with a business. From being friendly in-store to providing help online or over the phone, every touch ...