Yelp OpenAI deal
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Yelp is now inside ChatGPT. Most of you can relax

The news in one line: Yelp licensed its reviews, ratings, photos, and business details to OpenAI. ChatGPT will surface them in local answers with Yelp branding, and Request a Quote is coming, so a lead can start and finish inside a chat window. Here's my read. This is a patch ...
review reply missing bug
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Google Business Profile Review Bug – Reviews Replies Missing

If you opened your Google Business Profile today and every reply to your reviews has vanished, take a breath. Your replies are not gone. Google is just not showing them to you. Here's what's happening. When you're logged into your account, the reply section under each review appears empty. It ...
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How to keep clients engaged as you scale your agency services

There’s a moment every growing agency hits (usually somewhere between 20 and 40 clients) where things that used to happen naturally start falling through the cracks. The organic attentiveness that made clients love you at 10 accounts (the quick responses, the proactive updates, the sense that you genuinely knew their ...
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How to automate client communication with Synup

For agencies managing 20+ clients, routine communication is a time drain. Invoice reminders, onboarding emails, document delivery, performance updates: none of these require strategic thinking, but all of them require someone’s time. At scale, that amounts to hours each week that could go toward strategy or new business. Synup OS ...