At Synup, we have always been looking at ways in which we can build the platform of choice for digital & web agencies. To further that goal, we are excited to be joining forces with Clientjoy!
From the moment both of our teams met, the decision was a no-brainer. Both companies share the same mission and core DNA & it made sense that Clientjoy’s services would add value to Synup’s customer base.
With this acquisition, we’re expanding our business suite for our agency and reseller partners. This type of expansion marks a new frontier for us, but we’re excited to bring you on the journey with us.
Here’s a bit about Clientjoy, and what to expect from the expansion…
Clientjoy’s lead forms start the conversation
For agencies, websites are your shopfronts, your billboards, and your handshake. But what good is a storefront without a welcoming door? That’s where the lead form comes in – a vital bridge connecting you with your website visitors and turning browsing into conversations.
More than just an email address: Sure, you could throw up an email address and call it a day. But a well-designed contact form offers so much more. It streamlines communication, gathers valuable information, and creates a professional impression, all while saving you time and hassle.
Think of it as a digital concierge:
- Collect the right information: No more fishing through emails for missing details. Contact forms let you request specific information upfront, like names, phone numbers, or the nature of their inquiry. This data goldmine helps you respond efficiently and tailor your communication to their needs.
- Boost convenience: Forget the days of copy-pasting emails. Forms are quick and easy to fill out, especially on mobile devices. This removes friction and encourages more visitors to reach out.
- Filter inquiries: Categorize questions and requests automatically based on pre-defined fields. This helps you direct inquiries to the right team or department, ensuring quicker turnaround times and happier customers.
- Reduce spam: Built-in CAPTCHA or other spam-fighting features minimize unwanted messages and protect your inbox from robotic nuisances.
- Analyze and improve: Track form submissions and identify trends. Are certain fields confusing? Do specific questions generate more leads? This data helps you refine your form and optimize it for conversions.
A lead form makes lead generation easier, so you can focus on sealing the deal instead of chasing down leads.
Automated email sequences make communication easier than ever
In the fast-paced world of digital marketing, email is king. But blasting out one-size-fits-all messages? That’s old news. The secret weapon of modern marketers is the email sequence: a series of pre-written emails sent automatically based on specific triggers or schedules. It’s like having a dedicated salesperson nurturing each lead, even while you sleep!
So, what makes email sequences so powerful?
- Personalization: You can segment your audience and tailor each email to their interests and actions. Imagine welcoming new subscribers with a series of valuable tips, or reminding past customers about relevant products they might like.
- Automation: Set it up once, reap the rewards forever. No more manually sending follow-up emails – sequences handle it all, allowing you to focus on bigger goals.
- Nurturing leads: Sequences guide prospects through the buyer journey, gently warming them up from curious browsers to loyal customers. Think of it as building trust and anticipation, one email at a time.
- Boosting conversions: Whether it’s driving sales, increasing engagement, or getting sign-ups, sequences deliver targeted messages at the right moment, maximizing your success rate.
The beauty of email sequences lies in their versatility. Here are just a few examples you can use with the power of Clientjoy:
- Welcome series: Introduce yourself, showcase your value, and get new subscribers excited about what you offer.
- Educational series: Share valuable content, build expertise, and position yourself as a trusted authority in your field.
- Customer onboarding series: Guide new customers through your product or service, ensuring a smooth and positive experience.
- Re-engagement series: Rekindle the flame with inactive subscribers by offering irresistible incentives or highlighting forgotten benefits.
Hone your sales pipeline
You’re familiar with a sales pipeline: a visual roadmap guiding your team from the initial spark of a lead to the ring of the gong as you close another deal. But, unlike a physical road, your pipeline is flexible, customizable, and brimming with actionable insights.
A great sales pipeline gives you a visual representation of your sales process, dividing the steps into distinct stages that prospects move through as they progress towards becoming customers. Each stage represents a specific hurdle or milestone, like qualifying leads, presenting proposals, or negotiating contracts. By tracking your prospects in each stage, you gain valuable insights into your sales cycle, allowing you to:
- Forecast revenue: Predict how much you’ll likely close in a given timeframe, ensuring financial stability and informed decision-making.
- Identify bottlenecks: See where deals get stuck and take proactive steps to remove roadblocks, optimizing your sales process.
- Prioritize resources: Allocate your time and energy to the most promising deals, maximizing your team’s efficiency.
- Measure performance: Track individual and team sales performance against pipeline goals, providing valuable feedback and motivation.
Here are some common pipeline stages to consider:
- Prospecting: Identifying and generating potential leads.
- Qualifying: Assessing if leads have the potential to become customers.
- Nurturing: Building relationships and educating leads about your product or service.
- Proposal/Quote: Presenting your solution and pricing details.
- Negotiation: Refining the terms of the deal.
- Closing: Finalizing the agreement and securing the sale.
- Onboarding: Ensuring a smooth transition for new customers.
With the power of Clientjoy, you’ll be on the path to success in no time.
Get agreements signed faster
Remember the tedious ritual of printing, signing, scanning, and emailing documents? In today’s digital age, that archaic process is about as appealing as dial-up internet. Clientjoy lets you author, redline and execute documents electronically, saving time, paper, and sanity.
You can create templated proposals, quotes, estimates and contracts within Clientjoy. With merge fields, you can customize each one for your prospects of clients and send them out. Once you send them, you can also track whether they were opened or not. All of this becomes part of your activity log as well.
Ready to embrace the future of document signing?
E-signing offers a multitude of benefits for individuals and businesses alike. Ditch the printer, save time and resources, and experience the ease and convenience of signing documents electronically. So, the next time you need to sign a document, remember: the future is paperless, and it’s time to get on board!
With the Clientjoy acquisition, Synup customers should be able to manage all of this and more quite soon.
Exciting things to come with the Clientjoy acquisition
With the addition of these features to the Synup platform, we’re on our way to becoming a true all-in-one tool. We can’t wait to show you all the exciting collaborations and integrations we have planned along with the Clientjoy acquisition.
Welcome to the team, Clientjoy!
